Respond.io is designed for businesses with large teams in mind. With your Viber chatbot connected to respond.io, let’s explore the platform’s features which elevate sales and support communication for you and your customers. Use this link in websites or advertisements where customers you want to speak to are likely to see it.įor more information on Viber QR codes, check out our complete guide.
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Click the Copy icon next to the text under QR Code to get your Viber link. Click Generate Widget button to create your QR code with the pre-filled text.Ĩ. The message will appear in your Contact’s message box when they scan the QR code.ħ. Type your greeting message in the pre-filled text. Select the connected Viber channel that you want to create the QR code for.Ħ. To begin, make sure your Viber account is connected to respond.io.Ĭopy your Viber URL link from respond.io’s generatorĥ. That being said, we’ll still show you how you can get your Viber link from our QR code generator. People with Viber installed can easily scan these codes to start talking to you.
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How to Get Viber Links with Respond.io's Viber Link Generatorĭue to Viber links not working on devices without Viber installed, the better alternative is to use QR codes, which are faster and less prone to error. Personal Viber links contain phone numbers instead of the bot URI, here’s an example: viber://add?number=1234567890.įor the next method, we’ll use respond.io’s built-in generator. This link is also different from personal Viber links, which are used to share personal Viber accounts and not chatbots. Display this link in websites or advertisements where customers you want to speak to are likely to see it. For example, if the bot’s name is grubngomealdelivery, it will be viber://pa?chatURI=grubngomealdelivery.Ĥ. Copy and paste or type your username where it says URI in the following address: viber://pa?chatURI=. Locate the username of your bot under URI.ģ. Go to More > Settings > My Bots > Select your Viber bot.Ģ. This method involves appending your chatbot username to the Viber deep link.ġ. There are two ways to get your Viber link, manually or as a QR code with respond.io’s Viber link generator. This link is not to be confused with the Viber Channel, Group or Community link, which are obtained differently. In this section, we’ll go over the Viber link that initiates a conversation with your Viber Chatbot. Now that we know the benefits of the Viber link, let’s learn how to obtain one. Therefore, users can scan the QR code with their phone’s camera to reach your business. Likewise, convert your Viber links into QR codes, which can be printed on posters, flyers and other physical media. For example, by sending Viber links via email to a contact, you can move the conversation to Viber for faster or more informal interactions. You can also share the link in text messages on other channels like email, SMS and WhatsApp. Put it on your website, blogs, PDFs and social media posts that support links for customers to access. Once you have a Viber link, there are many ways you can use it to get customers to speak to you. Viber chat link examples: what you can do
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Otherwise, to get contacts to speak to your business, you’ll need to manually share your bot with them using Viber’s invite feature.Īnother method is to utilize Viber links, which will be much faster for both parties compared to a manual chatbot invitation. However, Viber chatbots are not searchable until you agree to their commercial terms, a time-consuming and expensive process. This is especially true if you have a large number of inbound messages on Viber for your business. Benefits of Viber LinkĪ Viber chatbot and a messaging inbox that supports Viber, like respond.io, is the best way to handle your support and sales conversations. Let’s run through the various ways you can use Viber links for higher customer engagement. Unlike the links for other channels such as Telegram, WhatsApp and Facebook, which pull up a browser-based application, Viber links will not load a browser when accessed on a device that doesn’t have the app installed. This means it will only work on devices that have the Viber app installed as Viber doesn’t have a web version. Because it is a deep link, it directs users to the Viber app, instead of a website.
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